FAQ's

All Kawartha ice cream come from one production facility which produces products containing nuts as well as those which do not. There are many flavours that do not contain nuts, but we cannot 100% guarantee an absolutely nut-free status of any product. Although they take extreme care to clean and sanitize the plant between batches and at the end of the day, there is always a possibility that non-nut flavours can come in contact with nuts. We therefore cannot make any “nut free” claims for any of the ice cream products.

Similar to the concern regarding nuts, all the ice cream come from one production facility which produces products containing gluten as well as those which do not. There are many flavours that do not contain gluten containing ingredients but we cannot 100% guarantee an absolutely gluten free status of any product as there is always a possibility that non-gluten containing flavours can come in contact with gluten containing ingredients. If you’d like a current list of flavours that do not contain any gluten-containing ingredients as part of their recipe, please email Kawartha Dairy Ice Cream at info@kawarthadairy.com But do remember that we cannot guarantee their gluten free status and make no claims that they are gluten free.

The following Kawartha Dairy brand products are certified kosher: Milk, Ice Cream, Sherbet, Frozen Yogurt, Butter The following Kawartha Dairy brand products are NOT kosher: Cream, Eggs

Kawartha Dairy ice cream contains trace amounts of food-grade alcohol (less than 0.1% of the total recipe) which is found in artificial vanilla flavouring and is which is used in most of our ice cream flavours. This is within the acceptable level of Halal dietary standards. There are also NO animal products (besides cow’s milk) used in Kawartha Dairy ice cream.

While sherbet does contain a small amount of milkfat content (between 1% and 2%), sorbet does not contain any dairy ingredients.

We do not sell ice cream cakes at our store, only tubs of ice cream. You can, however, visit a Kawartha Dairy store who do have them available (EXCEPT Lindsay). For more information, visit www.kawarthadairy.com. If you are looking for something closer in Whitby, Walmart or Baskin Robbins do sell ice cream cakes (unfortunately not made of Kawartha ice cream).

Unfortunately, we do not provide that service. If you call our number, we can discuss special orders and provide you with the flavours and sizes of ice cream that you need for your special event. Just give us one week’s notice to ensure that we have the flavour and sizes in stock that you are looking for.

Yes, we deliver to Brooklin, Whitby, Ajax and Oshawa. You can order by calling us at 647-233-7997 by 3PM. We will then deliver right to your door. Our delivery days are Tuesday, Thursday and Saturday between 12PM and 2PM.